Privacy Policy

Privacy policy

This policy describes the information we process to support the Planticus website and application.

What kind of data do we collect?

We collect:

  • The email address you use to register to the service;
  • Location data of where you use the application;
  • If you participate in our beta program and run iOS: your device ID;
  • Picture(s) of the plant(s) you want to analyze through our service;
  • Invoicing contact details.

How do we use this information?

We use that information to:

  • Identify yourself on the platform;
  • Deliver insights on the diseases and pest that might be attacking your crops;
  • Improve our infection/pest detection technology.

How is the information shared?

Information is shared with:

  • The cloud providers delivering the infrastructure underlying our service:
  • Google Cloud Compute ;
  • Slack;
  • GitHub;
  • Google Analytics
  • Facebook pixel
  • Linkedin Pixel
  • Pictures and location data might be share with the universities we partner with to improve our technology.


Information is shared on the basis of a proper Data Protection Agreement.

Where is information stored?

We use Google Cloud Compute location in EU. Data might be transferred to other Google Cloud Compute locations in the event of a major disaster disrupting the location we use in EU.

What is the legal basis for the processing of your data?

We collect, use and share your data as described above:

  • In order to deliver the service you subscribed from Planticus;
  • To comply with our legal obligations;
  • As necessary for our legitimate interest of improving our services.


How can you exercise your GDPR rights?

Under the General Data Protection Regulation, you have the right to access, rectify, port, and erase your data.

To do so, contact info@planticus.com or write to: Planticus B.V. Beersebaan 76, Antwerp, Belgium

Data Retention

We store your login information as long as you use the service;
We store pictures and location data associated as long as you use the service;
We store invoicing contact details as long as our legal obligations require them.

Cookies on our website

Our website runs on the Combell hosting platform and we use the following cookies on our website:

Strictly necessary:

ForceFlashSite: When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site. Stored for the duration of the session. hs: Security. Stored for the duration of the session. smSession: Identifies logged in site members XSRF-TOKEN: Security. Stored for the duration of the session.

Functionality:

svSession: Identifies unique visitors and tracks a visitor’s sessions on a site. Stored for the duration of the session. SSR-caching: Indicates how a site was rendered. Stored for the duration of the session. smSession: Identifies logged in site members. Stored for the duration of the session.

Changes to this policy will be communicated in advance to our subscribers.

Date of last revision: 6th of January 2022

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