Privacy Policy

Privacy policy

This policy describes the information we process to support the Planticus website and application.

What kind of data do we collect?

We collect:

• The email address you use to register to the service;
• Location data of where you use the application;
• If you participate in our beta program and run iOS: your device ID;
• Picture(s) of the plant(s) you want to analyze through our service;
• Invoicing contact details.

How do we use this information?

We use that information to:

• Identify yourself on the platform;
• Deliver insights on the diseases and pest that might be attacking your crops;
• Improve our infection/pest detection technology.

How is the information shared?

Information is shared with:

• The cloud providers delivering the infrastructure underlying our service:
• Google Cloud Compute ;
• Slack;
• GitHub;
• Google Analytics
• Facebook pixel
• Linkedin Pixel
• Pictures and location data might be share with the universities we partner with to improve our technology.

​
Information is shared on the basis of a proper Data Protection Agreement.

Where is information stored?

We use Google Cloud Compute location in EU. Data might be transferred to other Google Cloud Compute locations in the event of a major disaster disrupting the location we use in EU.

What is the legal basis for the processing of your data?

We collect, use and share your data as described above:

• In order to deliver the service you subscribed from Planticus;
• To comply with our legal obligations;
• As necessary for our legitimate interest of improving our services.

​
How can you exercise your GDPR rights?

Under the General Data Protection Regulation, you have the right to access, rectify, port, and erase your data.

To do so, contact info@planticus.com or write to: Planticus B.V. Beersebaan 76, Antwerp, Belgium

Data Retention

We store your login information as long as you use the service;
We store pictures and location data associated as long as you use the service;
We store invoicing contact details as long as our legal obligations require them.
​

Cookies on our website

Our website runs on the Combell hosting platform and we use the following cookies on our website:

Strictly necessary:

ForceFlashSite: When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site. Stored for the duration of the session. hs: Security. Stored for the duration of the session. smSession: Identifies logged in site members XSRF-TOKEN: Security. Stored for the duration of the session.

Functionality:

svSession: Identifies unique visitors and tracks a visitor’s sessions on a site. Stored for the duration of the session. SSR-caching: Indicates how a site was rendered. Stored for the duration of the session. smSession: Identifies logged in site members. Stored for the duration of the session.

Changes to this policy will be communicated in advance to our subscribers.

Date of last revision: 6th of January 2022